Frequently Asked Questions (FAQ).
Below you will find our most commonly asked questions and more importantly the answers. We recommend you read this section before contacting us …..not because we don’t want to help you but really more so you can get to your answer quicker.
What areas do you cover? [Back To Top]
Southern California - LA CountyAntelope Valley
Southern California - Non-LAOrange County
Riverside - Mid County
Riverside - County
Riverside - Indio
St. Louis City
New YorkNew York
I forgot my password, now what? [Back To Top]
Click on “forgot password” link below the login box on homepage and follow instructions.
I forgot my username, now what? [Back To Top]
Click on “forgot username” link below the login box on homepage and follow instructions.
I forgot both username and password and have no idea what it could be? [Back To Top]
How do I change my password? [Back To Top]
Login to your account. Click on my account, then click on edit profile. Scroll down to where you see “password and verify password”. Enter your new password and save changes
How do I search certain timelines using probatedata? [Back To Top]
You can search any of the court houses within any time frame from filing date.
Click “new search”
Select the courthouse(s) you want to search, scroll down and select dates in the filing date section “filed between”
To watch a video on how to search using basic functionalities, please visit www.youtube.com/probatedata
I get no search results, why? [Back To Top]
There could be numerous reasons. In general, try your search again and keep your search term broader. In other words, keep it simple. If you had selected seven various criteria and got no result, try expanding your time frame, select your court course(s) and leave everything else blank. Select absolutely nothing else.
How can I make changes to my search? [Back To Top]
Once you hit the search button you will see the results display in a new tab in your browser. You can make as many changes you wish to the search and every time you click “search” button a new tab will open up. This feature allows you to fine tune your search and narrow down what you want.
What date range should I search? [Back To Top]
Refer back to your materials from class and decide on your marketing campaign.
In general, consider the following timeframes to be viable
1-30 days – PR has just been approved for “the job”. Waiting for letters testamentary. No urgency to sell. Looking to get organized and file notices. Trying to figure out what the job entails.
31-60 days – PR may have received letters testamentary. Notices have all been filed. PR may be receiving some demands from creditors.
61-90+ days – there is a good chance that bills are piling up and creditors as well as heirs are claiming their stake in the estate. Motivation to sell builds up.
How do we know if properties in cases listed with probatedata have been listed? [Back To Top]
Check your local MLS. We capture information at the time of filing of the petition.
How often is the probatedata database updated? [Back To Top]
How do you guarantee that your information gathered from courthouses via your researchers is correct and how do you avoid mistakes? [Back To Top]
Our research starts with gathering basic information from the courthouse’s website, such as case number, decedent name and filing date. Work orders are issued to actual people (yes, we hire researchers nationwide) that then go to the court house and enter the remaining information into our proprietary software. Once data is returned, our in house research coordinator cross checks and verifies that completed cases match with original orders. We update files with zillow information whenever possible. Once completed and ready for distribution and upload to our live database, we go over all files one more last time.
Since we are humans, mistakes may happen from time to time and in the three years of doing this with over 10,000 files we have had about 15 reports of erroneous data which we then fix.
Have the phone numbers in the probatedata files been checked against the DO NOT CALL registry? [Back To Top]
What is the difference between “property value” and “zillow value”? [Back To Top]
- Property value is the value at the time of filing as guesstimated by the PR and attorney.
- Zillow Value is the value we gather from zillow before we upload files to the live database that our members access.
How do I know if the address of the decedent listed is the property that will be sold? [Back To Top]
In 95% of the cases, that is the property that will be sold. Sometimes the decedent lived in a nursing home or rented instead of owning.
How do I export my search results?[Back To Top]
As far as downloading files, you will always be downloading whatever is displayed on the page. So let’s say you had 150 cases show up as a total from your query. You can display 25,50 or 100 at a time by clicking on the drop down on top left hand corner. In this case let’s assume you want to download all 150 cases, so you’d display 100 per page, select all the cases by clicking on the top left check box, next to the word “export” and then click export to PDF or Excel.
Once you downloaded those 100 files, scroll to the bottom of the page, click on page 2 or next on bottom right hand corner. Now select display 100 again and the remainder 50 cases will show up. Select them all and then export to PDF or excel.